- UBW Vienna Bernhard Wisleitner

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 Analysis of internal decision-making processes
 Evaluation of responsibilities:
Self-administraion (boards), advisors, controller, management
 Guidelines for appropriate and
in-time decision-making
 Definition of investment-goals
Strategy develpoment
 Workshops for strategy-development
 Analysis of positions and interest
 Co-training with internal experts:
Share expert-know-how in a team
 Develop measures for reforms and adaptions
 Mediation in daily business:
conflict-prevention and customer-orientation
Management coaching
 Clarify roles and positions
 Design successful change-processes
 Identify and resolve conflicts
 Decision-making situations
 Self-commutation and -organisation
 Recognize own patterns of behavior

Coaching individuals
 Communication and challenges in customer-service
 Understand and resolve conflicts
 Understand your customer by regarding your own experience

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