- UBW Vienna Bernhard Wisleitner

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Basics
 Main features of pension-provisions
 Systems of financing (pay as you go, funded ...)

Best practice and administration
 Organization of administrative proceedings
 Special: adjudication of occupational disability pensions

Communication and service
 Internal services for representatives in self-administered-institutions:
factors of success
 Telephone-conversation with customers

 Training und Seminars
 
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